Bates Orthodontics specializes in comprehensive orthodontic care for the entire family, from early intervention and preventative treatment to braces for teenagers and adults. With offices in Hugo and Minneapolis, they offer a full menu of treatment options in a friendly, relaxing atmosphere with state-of-the-art technology.
Details
Phone: (612) 379-2424; Hugo: (651) 429-0094
Website: https://www.batesortho.com/
Languages: English
Technology: state-of-the-art technology
Services
Orthodontics
- Adolescent Treatment — Comprehensive braces treatment for teenagers
- Adult Treatment — Orthodontic treatment options for adults
- Early Treatment — Orthodontic evaluation and interceptive treatment for children starting at age 7, guiding growth and development to prevent serious problems later
- Jaw Surgery — Orthodontic care in conjunction with jaw surgery
- Retention — Post-treatment retention care to maintain results
Team
What patients say
Vibe: community-oriented
This orthodontic practice receives overwhelmingly positive reviews (9 out of 11 are 5-star) with strong praise for Dr. Bates' expertise, care, and personal connection to patients. However, two critical 1-star reviews raise serious concerns about bedside manner and clinical decision-making, while one 2-star review highlights front desk communication issues. The practice appears excellent for long-term patient relationships but has notable inconsistencies in interpersonal professionalism.
community-focusedpersonal connectionwelcoming atmosphereexperienced practitionerinconsistent staff experiencepolarizing reputation
- Dr. Bates creates time to get to know patients and provide personal support
- Community-minded practice that steps up to support the community
- Long-term patient loyalty spanning years
- Retainer fitting issue with molars — inadequate coverage concerns
- Insensitive comment about teeth and procreation during patient evaluation