Community Dental Care - Crystal is a nonprofit organization providing comprehensive dental services with a commitment to serving all patients regardless of ability to pay.
Details
Phone: 7632705776
Website: https://www.cdentc.org/crystal
Insurance: All state insurance/public programsMost commercial insurances
Services
General
- Emergency Services — Emergency dental care
- General Dental Care — General dental services
Preventive
- Dental Sealant Programs — Dental sealants
- School-based Preventive Programs — Community preventive care
What patients say
Vibe: community-oriented
Community Dental Care-Crystal has a strong core of positive reviews praising exceptional clinical care, genuine compassion for anxious and special-needs patients, and a diverse, inclusive environment. However, operational inconsistencies significantly undermine the experience: scheduling is unreliable with frequent cancellations, phone access is problematic with long holds and unanswered voicemails, and some staff interactions (particularly front desk and one reported dentist incident) are unprofessional. The practice appears to struggle with capacity management despite high demand and supportive mission.
welcoming and inclusiveprofessionally caringhigh-demand and sometimes overwhelmedanxiety-friendlyfamily-orientedculturally sensitive
- Excellent communication and compassion during fillings
- Patient dental tech Michelle provided exceptional support for patient with severe anxiety
- Special care and safety measures for patients with PTSD
- Emergency walk-in appointment accommodated at 8:30am with immediate treatment
- Kids area with movies and play space
- Multiple dentists on staff to serve diverse family needs
- Culturally sensitive environment where minorities feel seen and heard