Family dentistry practice in Andover, MN led by Dr. Pao Chua Vang, specializing in preventive care, general dentistry, dental implants, and clear aligners for children and adults.
Details
Phone: (763) 390-8995
Website: https://customsmilesdentistry.com/?utm_source=google_business_profile&utm_medium=gbp_website_link
Languages: English
Insurance: Blue PlusMedica Public ProgramsHennepin Health
Technology: digital x-rays3D imaging3D printing technology
Services
Emergency
- Emergency Dental Care — Emergency dental services for urgent dental needs
General
- Family Dentistry — Comprehensive dental services for the entire family, including routine cleanings and exams
- General Dentistry — General dental care for children and adults
Implants
- Dental Implants — Permanent tooth replacement solution for missing teeth
Oral Surgery
- Oral Surgery — Oral surgical procedures
Orthodontics
- Clear Aligners / Invisible Aligners — Custom invisible aligners created in-office using modern 3D imaging and printing technology for discrete teeth straightening
Pediatric
- Children's Dentistry — Dental care tailored for children
Periodontics
- Periodontal Care — Gum and periodontal health care
Preventive
- Dental Sealants — Protective coating applied to chewing surfaces of molars to prevent cavities, especially for children
- Digital X-rays — Digital radiography for diagnostic imaging
- Preventive Dental Care — Routine cleanings, exams, and early detection of dental issues to prevent more serious problems
Prosthodontics
- Partial Dentures — Removable partial denture solutions for missing teeth
Team
What patients say
Vibe: professional
Highly polarized reviews with 11 five-star and 5 one-star ratings. Patients who are accepted praise Dr. Vang's kindness, thoroughness, and anxiety management, reporting excellent experiences. However, significant concerns include selective treatment refusal without explanation, questionable billing practices, staff rudeness (particularly regarding language barriers and past incidents with children), and potential complications with root canal procedures. The practice appears to have strong positive patient relationships with accepted clients but serious ethical and customer service issues with patient selection and care continuity.
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- Nitrous oxide offered for anxious patients with high pain tolerance
- Dr. Vang praised for making dental experience pain-free and easy
- Conservative diagnostic approach—second opinion resulted in no cavities found despite other dentists recommending fillings
- Practice refuses certain treatments (cleanings, extractions) without explanation, turning away patients
- Bundling concerns—requiring full-mouth X-rays, sealant, and fluoride treatment even when patient declined and had recent X-rays