Details
Phone: (704) 454-7711
Website: https://www.neydentistry.com/
Services
Service details not yet available.
What patients say
Vibe: professional
Deeply polarized reviews reveal a practice that provides exceptional long-term care to established patients at competitive prices, but has severe operational and interpersonal issues that undermine its credibility. Critical failures include refusing treatment to an anxious patient, significant diagnostic errors, and chronic non-responsiveness to new patient inquiries, suggesting the office may not be equipped to welcome or properly serve anxious or new patients.
unresponsive-to-new-patientsestablished-patient-focuseddismissive-of-anxietyinconsistent-diagnosiscommunication-gaps
- Refused treatment to patient with dental anxiety who was crying
- Significant cavity misdiagnosis (told minor cavity, later found to be two major cavities borderline needing root canals)
- Long-term patient loyalty spanning 20+ years
- Better pricing than competitors according to multiple reviewers
- Unresponsive to new patient inquiries about insurance acceptance