The Facial Pain Center is committed to delivering patient-centered care for sleep apnea and TMD with 8 Twin Cities area offices and highly rated patient satisfaction.
Details
Phone: 6516362016
Website: https://www.thefacialpaincenter.com/
Insurance: HMOPPOMost major insurance
Technology: Collaborative treatment approach
Services
General
- Dental appliance treatment — Sleep disorder dental appliances
- Pain management — Comprehensive pain management
- Sleep apnea treatment — Sleep apnea diagnosis and treatment
- TMD therapy — Temporomandibular disorder treatment
Team
What patients say
Vibe: professional
Mixed reviews with a significant divide: patients report Dr. Fernandes as thorough and professional one-on-one, but the practice is heavily criticized for billing opacity, insurance discrimination, administrative incompetence, and extremely poor refund responsiveness. Multiple reviewers describe feeling trapped by unexpected costs and unable to reach the office, creating a pattern of distrust around financial and logistical practices.
billing-opaqueinsurance-gatekeepingunresponsive-adminprofessional-dentistsfrustrating-logistics
- Unexpected $495 consultation fee not disclosed upfront
- Refuses appointments for patients with certain insurance plans
- 8-month delay in receiving overpayment refund
- Failed to forward PT and MRI referrals for TMJ/TMD patient
- Unresponsive phone lines and no callback from office