Multi-location dental practice in North Carolina offering comprehensive family dentistry services including general, cosmetic, implant, and orthodontic care with a focus on patient comfort and personalized treatment.
Details
Phone: (704) 816-0649
Website: https://freshdentalnc.com/gastonia-nc/
Languages: English
Technology: digital x-rays
Services
Cosmetic
- Cosmetic Dentistry — Full range of cosmetic dental services
- Porcelain Veneers
- Smile Design
- Teeth Whitening
Emergency
- Emergency Dentistry — Treatment for dental emergencies including knocked out teeth, broken teeth, toothaches, and lost fillings/crowns
Endodontics
- Root Canals
General
- General Dentistry — Comprehensive family dentistry services
- Tooth Extractions
Implants
- Dental Implants
Oral Surgery
- Wisdom Teeth Removal
Orthodontics
- Invisalign — Clear aligner orthodontic treatment
- Orthodontics
Pediatric
- Pediatric Dentistry — Child-friendly dental services
Periodontics
- Gum Disease Treatment — Periodontal therapy including professional cleaning, scaling and root planing, and gum surgery for advanced cases
Preventive
- Digital X-Rays
- Fluoride Treatment — Professional-strength fluoride applied to tooth surfaces to strengthen teeth and protect against decay
- Oral Cancer Screenings
- Professional Teeth Cleanings — Regular professional cleanings to prevent gingivitis, tooth decay, and enamel loss
- Sealants
- Tooth Decay Prevention — Preventive care through professional treatments and at-home hygiene education
Prosthodontics
- Dentures
Restorative
- Crowns
- Fixed & Removable Bridges
- Inlays & Onlays
- Tooth Fillings
Team
What patients say
Vibe: professional
This practice exhibits a stark divide in patient experiences. Recent positive reviews (3+ months ago) consistently praise kind, patient staff and painless procedures, with particular recognition for hygienist Rikki and pediatric care. However, more recent reviews (past 2 months) reveal serious systemic problems: significant billing discrepancies with customers charged triple quoted amounts, front desk staff rudeness, manager non-responsiveness to complaints, scheduling failures leaving patients unseen, and one severe case of post-crown pain. Multiple reviewers explicitly warn others not to use this practice due to financial misrepresentation and poor client care response.
inconsistent service qualityprofessional but unreliablebilling transparency issuesstaffing problemsstrong individual practitioners overshadowed by management failures
- Painless long appointments with strong communication and laughter
- Dentists patient and attentive with children
- Rikki (hygienist) noted for gentleness, empathy, and patient education
- Wisdom teeth extraction with exceptional pain management support
- Billing/pricing discrepancies and prepayment issues
- Front desk rudeness and manager non-responsiveness to complaints
- Crown placement resulted in severe ongoing pain requiring nightly pain medication