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Friendly Dental Group of Kannapolis

★ 4.6 (468 reviews)✓ Accepting new patients

2482 Wonder Drive Northeast, Kannapolis, North Carolina, 28083

One of the largest and fastest-growing dental practices in the Carolinas with 20+ locations. Offers comprehensive family and cosmetic dentistry using advanced technology in a friendly, comfortable setting. Accepts most insurance plans and offers financing options for uninsured patients.

Details

Phone: (704) 786-7007

Website: https://friendlydentalgroup.com/locations/kannapolis/

Languages: English

Insurance: Delta DentalMedicaid

Technology: digital x-raysintraoral scannersAI-assisted imagingdigital modelspaperless chartsintraoral cameras

Services

Cosmetic

  • Crowns & Veneers — Cosmetic restoration for chipped, discolored, or weak teeth using various materials
  • Teeth Whitening — Professional bleaching trays, laser whitening, and take-home whitening systems

Emergency

  • Dental Injury and Trauma Care — Treatment for knocked-out teeth, fractures, and loosened teeth
  • Emergency Dentistry — Same-day treatment for severe toothache, knocked-out teeth, broken teeth, and dental trauma
  • Tooth Pain Relief — Diagnosis and treatment of tooth pain from various causes

Endodontics

  • Root Canals — Endodontic treatment for infected or damaged tooth pulp

General

  • Custom Night Guards — Custom-made appliances to prevent damage from teeth grinding and clenching
  • TMJ Disorder Treatment — Treatment for jaw pain and temporomandibular joint disorders including custom nightguards, oral appliances, and therapeutic options

Implants

  • All-On-4 — Complete arch implant restoration using four implants
  • Dental Bone Grafting — Jawbone reconstruction to enable dental implant placement
  • Dental Implants — Long-term replacement solution for missing teeth in partnership with Oral Surgery Associates

Oral Surgery

  • Dental Extractions — Simple and surgical extractions, wisdom tooth removal for severely damaged or decayed teeth

Orthodontics

  • Braces & Invisalign — Traditional braces and clear aligner systems for teeth straightening
  • Invisalign for Teens — Clear aligner therapy customized for teenage patients
  • Orthodontic Retainers — Custom retainers to maintain teeth alignment after braces or aligner therapy

Pediatric

  • Pediatric Dentistry — Specialized dental care for children including exams, cleanings, preventive treatments, and injury care

Periodontics

  • Gum Disease Treatment — Diagnosis and treatment of gingivitis and periodontitis
  • Periodontal Maintenance Cleanings — Ongoing specialized cleanings for gum disease management every 3-4 months
  • Scaling and Root Planing — Deep cleaning for advanced gum disease and bacterial removal

Preventive

  • Check-up & Cleaning — Routine dental exams, cleanings, and X-rays for oral health maintenance
  • Dental Sealants — Protective sealant coating on chewing surfaces to prevent cavities in children and adults
  • Professional Fluoride Treatment — In-office fluoride application to strengthen enamel and prevent decay

Prosthodontics

  • Full & Partial Dentures — Complete and partial denture replacement for multiple missing teeth

Restorative

  • Dental Fillings — Treatment for cavities using tooth-colored and amalgam filling materials
  • Sensitive Teeth Treatment — Desensitizing agents, fluoride varnish, and soft tissue grafts for tooth sensitivity

Team

Dr. Jacqueline Sonceau (DDS), General Dentist
Dentist at Kannapolis location, highly regarded for patient care and attention to detail
Rossi M. Williams (DDS), General Dentist
Dentist at Kannapolis location
Rafael Mendez (DMD), General Dentist
Dentist at Kannapolis location

What patients say

Vibe: family-friendly

The practice has strong appeal for patients who successfully navigate scheduling and can afford treatment — staff is described as genuinely friendly and dentists are skilled communicators. However, significant operational and financial friction emerges: appointment scheduling is unreliable with last-minute changes, the practice allegedly prioritizes high-cost treatment plans over insurance-friendly options, and customer service becomes defensive when patients need to reschedule, creating negative first impressions for some new patients.

friendlyprofessionalinconsistent schedulingcomfort-focusedexpensivecustomer service issues