Gentle Dentistry - Shakopee Office serves Shakopee, Savage, Prior Lake, and the wider Twin Cities area with a comprehensive approach to dental care.
Details
Phone: 9527460808
Website: https://smilemn.com/shakopee/
Services
Cosmetic
- Porcelain Veneers — Cosmetic veneers
- Whitening — Teeth whitening
Implants
- Dental Implants — Implant restorations
Oral Surgery
- Oral Surgery — Surgical procedures
Preventive
- Checkups and Cleanings — Routine exams and cleanings
Restorative
- Crowns and Bridges — Crown and bridge restorations
- Tooth-Colored Fillings — Aesthetic fillings
Team
What patients say
Vibe: professional
The practice shows a stark decline in reliability and professionalism. While one recent positive review praised Dr. Wolfe and hygienist Kayla, three negative reviews detail serious operational failures including repeated appointment cancellations, unexplained clinic closures, poor record transfer handling, and distressing experiences with temporary staff treating children. Multiple long-term patients have switched providers due to these systemic issues.
unreliabledisorganizeddeclining servicepoor communicationunprofessionalformerly reputable
- Frequent appointment cancellations and rescheduling (3+ times after 4-month waits)
- Distressing experience with temporary hygienist treating children unprofessionally
- Failure to transfer patient dental records despite multiple requests over weeks
- Sudden clinic closure without patient notification
- Decline in service quality — practice described as 'used to be outstanding'