Family and cosmetic dentist in Kannapolis, NC offering general dentistry, cosmetic services, oral surgery, and orthodontics with an in-house dental lab for same-day denture services.
Details
Phone: (704) 925-1375
Website: https://www.kannapolisuniveralsmiles.com/
Languages: English
Insurance: MedicaidAll insurances
Technology: in-house dental lab
Services
Cosmetic
- Bonding
- Cosmetic Dentistry — Smile enhancement and makeover services
- Porcelain Veneers
- Teeth Whitening — Free consultation available
Endodontics
- Root Canals
General
- General Dentistry — Preventative and restorative dental care including cleanings, fillings, root canals, extractions
Implants
- Dental Implants
Oral Surgery
- Extractions
- Oral Surgery
Orthodontics
- Orthodontics
Pediatric
- Pediatric Dentistry — Child-focused dental care with emphasis on oral hygiene education
Preventive
- Cleanings
- Sealants
- X-rays
Prosthodontics
- Bridges
- Dentures — In-house denture clinic with same-day service through Kannapolis Dental Lab
- Partials
Restorative
- Crowns
- Fillings
- Inlays and Onlays
Team
What patients say
Vibe: family-friendly
This practice operates as a dental assistant training school, which heavily skews reviews positive from students who praise Dr. Dunn and staff supportiveness in a learning environment. However, regular patients report serious concerns: unprofessional front desk staff, insurance billing errors and misrepresentation, inadequate pain management protocols, extended wait times, and quality inconsistencies. The practice appears to prioritize training over patient care quality and has damaged patient trust through insurance handling failures.
training-focusedinconsistent quality controladministrative disorganizationChristian atmospherestudent-staff mixhit-or-miss patient experience
- Dental assistant certification training program at the practice
- Extraction without adequate numbing time causing significant pain
- Insurance billing errors and misrepresentation of coverage
- 45-minute wait due to office insurance processing problems
- 1.5+ hour cleaning appointment with post-procedure soreness
- Same-day filling completed in 20 minutes