Tendant.Dental Directory← All practices
Pediatric dentist

Lume Pediatric Dentistry & Orthodontics

Grier Heights★ 4.7 (706 reviews)✓ Accepting new patients

411 Billingsley Rd STE 106, Charlotte, North Carolina, 28211

Multi-location pediatric dental and orthodontic practice specializing in comprehensive care for children from infancy through adulthood, featuring board-certified pediatric dentists and orthodontists across North and South Carolina with advanced technology and family-centered approach.

Details

Phone: (704) 368-3982

Website: https://www.lumesmiles.com/location/billingsley?utm_source=google&utm_medium=organic&utm_campaign=gbp-listing

Languages: English

Insurance: All major PPO insurance plans

Technology: digital x-raysadvanced digital scanningintraoral cameraslaser-assisted frenectomiesThe Wand pain-free anesthetic delivery systemTVs in operatories

Amenities: TVs in operatoriesplayful and calming office designsensory toysblanketsheadphonesweighted blankets

Services

Emergency

  • Emergency Dentistry — Urgent care for dental trauma, pain, and infections

Endodontics

  • Pulpotomies — Baby root canal procedure to treat infected or inflamed pulp tissue in primary teeth

Oral Surgery

  • Extractions — Tooth extraction when necessary for primary or permanent teeth
  • Frenectomies — Surgical release of tongue-tie or lip-tie using laser-assisted techniques
  • Oral Surgery — Surgical procedures including extractions and tissue management

Orthodontics

  • Adult Orthodontics — Orthodontic care for adult patients
  • Airway Orthodontics — Specialized orthodontic approach addressing airway health and development
  • Braces — Traditional fixed braces for early interceptive treatment through adult orthodontics
  • Clear Aligners — Discreet aligner therapy for teens and adults
  • Early Orthodontic Treatment — Interceptive orthodontics for children ages 6-12
  • Retainers — Post-treatment retention appliances to maintain orthodontic results
  • Teen Orthodontics — Customized orthodontic treatment for teenagers

Pediatric

  • Special Needs Dentistry — Specialized care for children with developmental delays, medical conditions, or sensory sensitivities

Preventive

  • Dental Cleanings & Exams — Professional cleanings and comprehensive exams to track oral development and catch problems early
  • Dental Sealants — Protective coating for chewing surfaces of molars to prevent cavities
  • Digital X-Rays — Low-radiation digital imaging for safe monitoring of teeth and jaw development
  • Fluoride & Fluoride Alternatives — In-office fluoride and nano-hydroxyapatite applications to strengthen enamel and prevent decay
  • Preventive Dentistry — Regular cleanings, fluoride treatments, dental sealants, digital X-rays, and oral hygiene education
  • Space Maintenance — Space maintainers to preserve alignment when baby teeth are lost early

Restorative

  • Dental Bonding — Minimally invasive tooth-colored material for minor chips and cosmetic repairs
  • Dental Fillings — Tooth-colored composite fillings to restore cavities while preserving natural tooth structure
  • Pediatric Dental Crowns — Stainless steel and zirconia crowns for significant decay or structural damage
  • Restorative Dentistry — Tooth-colored fillings, pediatric crowns, and bonding to repair damaged or decayed teeth

Sedation

  • Sedation Dentistry — Nitrous oxide, oral sedation, IV sedation, and general anesthesia for anxious or special needs children

Team

Dr. Courtney Byrd (DDS), Pediatric Dentist
Over a decade of experience caring for pediatric and special needs populations with gentle, compassionate approach
Dr. Shivani Desai (DDS, Certificate in Pediatric Dentistry), Pediatric Dentist
Passionate about supporting community and creating positive dental experiences with relationship-based approach
Dr. Crystal Hayes (DDS, MPH, Diplomate American Board of Pediatric Dentistry), Pediatric Dentist
Background in public health with commitment to family-centered care and guiding children through dental development
Dr. Kayla Kopczynski (DDS, MS in Dentistry, Certificate in Pediatric Dentistry), Pediatric Dentist
Charlotte native passionate about creating fun, supportive experiences for children with gentle approach
Dr. David Moore (DDS, MS in Pediatric Dentistry, Diplomate American Board of Pediatric Dentistry), Pediatric Dentist
Over 35 years clinical experience with deep commitment to access to quality care, mission work, and special needs treatment
Dr. Robert Moran (DDS, MS in Pediatric Dentistry & Biochemistry, Diplomate American Board of Pediatric Dentistry), Pediatric Dentist
Board-certified with decades of experience in preventive dentistry, behavior management, and special healthcare needs
Dr. Christina Williams (DDS), Pediatric Dentist
Dr. Soumya Immella (DMD, Diplomate American Board of Pediatric Dentistry), Pediatric Dentist
Inspired by love of working with children to create positive early dental experiences
Dr. Samuel 'Jack' Burrow (DDS, MS in Orthodontics, Diplomate American Board of Orthodontics), Orthodontist
Founder with over 40 years practice experience, dual background in engineering and dentistry, accomplished researcher and member of Angle Society
Dr. Samuel 'Sam' Burrow IV (DMD, Diplomate American Board of Orthodontics), Orthodontist
Board-certified educator and author known for modern, patient-focused approach; national lecturer at top dental schools including Harvard
Dr. Britney B. Welchel (DMD, Diplomate American Board of Orthodontics), Orthodontist
Board-certified researcher and national award winner recognized for advancing accelerated orthodontics science; trains residents at Baylor
Dr. Alex J. Culp (DMD, MS in Dentistry, Diplomate American Board of Orthodontics, Diplomate American Board of Pediatric Dentistry), Orthodontist, Pediatric Dentist
Dual-trained specialist in pediatric dentistry and orthodontics, one of few in nation with this distinction; teaches orthodontic residents and works with dental manufacturers
Dr. Albert Burrow (DMD, Certificate in Dental Sleep Medicine, Diplomate American Board of Orthodontics), Orthodontist
Second-generation provider inspired by father Dr. Jack Burrow's legacy; known for warm demeanor and clinical excellence
Dr. Stephen Treacy (DDS, Diplomate American Board of Orthodontics), Orthodontist
Thoughtful and relatable approach inspired by own life-changing orthodontic experience with commitment to relationship-building
Dr. Daniel Seebold (DDS, MS in Oral Health Sciences, Diplomate American Board of Orthodontics), Orthodontist
Followed father's footsteps in orthodontics with deep sense of purpose; participates in international dental missions

What patients say

Vibe: family-friendly

Practice has strong foundational positives: staff warmth with children, sensory accommodations for special needs, and no wait times. However, sentiment has sharply declined following a business transition (Lume acquisition), with recent reviews citing discriminatory treatment, lack of informed consent for procedures, repeated rescheduling, and serious billing/insurance transparency issues. Older reviews reflect genuine appreciation; newer reviews suggest operational and ethical deterioration.

family-orientedchild-sensitiveefficientcommunication gapsbilling transparency issuesmixed recent changes