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Lume Pediatric Dentistry & Orthodontics - University

Mallard Creek - Withrow Downs★ 4.8 (1200 reviews)✓ Accepting new patients

10818 Mallard Creek Rd #101, Charlotte, North Carolina, 28262

Dual-specialty pediatric dental and orthodontic practice serving children, teens, and adults in Charlotte, NC. Formerly known as Charlotte Pediatric Dentistry and Burrow Welchel & Culp Orthodontics, Lume combines board-certified specialists with advanced technology and a warm, kid-friendly environment.

Details

Phone: (704) 308-3585

Website: https://www.lumesmiles.com/location/university?utm_source=google&utm_medium=organic&utm_campaign=gbp-listing

Languages: English

Insurance: Most major insurance plans

Technology: digital X-raysdigital scannersThe Wand pain-free anestheticTVs in operatoriesintraoral cameraslaser-assisted frenectomy

Amenities: TVs in operatoriesweighted blanketsnoise-canceling headphonessensory toyskid-friendly environment

Services

Emergency

  • Emergency Dentistry — Same-day emergency appointments for urgent dental issues

Endodontics

  • Pulpotomies — Pediatric nerve treatment for infected or inflamed pulp tissue in primary teeth, preserving the tooth until natural loss

Oral Surgery

  • Extractions — Gentle tooth extractions for primary teeth when necessary
  • Frenectomies — Gentle release of tongue-tie or lip-tie using laser-assisted techniques to improve feeding, speech, and development
  • Oral Surgery — Specialized surgical procedures for pediatric patients

Orthodontics

  • Adult Orthodontics — Personalized braces and aligner options for adult patients
  • Airway Orthodontics — Specialized orthodontic care addressing airway health and development
  • Braces — Traditional metal braces for kids, teens, and adults to improve alignment and bite
  • Clear Aligners — Discreet aligner therapy for orthodontic correction at any age
  • Early Orthodontic Treatment — Monitoring and interceptive treatment of developing bites in young children to identify optimal treatment timing
  • Retainers — Retention therapy to maintain orthodontic results
  • Teen Orthodontics — Customized orthodontic treatment for teenagers

Pediatric

  • Special Needs Dentistry — Compassionate, tailored dental care for children with sensory sensitivities, developmental delays, or medical conditions

Preventive

  • Dental Cleanings & Exams — Professional cleanings and comprehensive exams to track oral development and catch problems early
  • Dental Sealants — Protective sealants on chewing surfaces to prevent cavities on back teeth
  • Digital X-Rays — Low-radiation digital imaging for safe, accurate monitoring of tooth and jaw development
  • Fluoride & Fluoride Alternatives — In-office fluoride and nano-hydroxyapatite treatments to strengthen enamel and prevent decay
  • Preventive Dentistry — Regular exams, cleanings, fluoride treatments, sealants, digital X-rays, and oral hygiene education for children
  • Space Maintainers — Devices to maintain proper spacing when baby teeth are lost early, supporting proper adult tooth eruption

Restorative

  • Dental Bonding — Minimally-invasive tooth-colored bonding for minor chips and cosmetic repairs
  • Pediatric Dental Crowns — Stainless steel and esthetic white zirconia crowns to restore function and protect damaged teeth
  • Restorative Dentistry — Conservative restoration of damaged or decayed teeth using minimally invasive techniques and high-quality materials
  • Tooth-Colored Fillings — Composite resin fillings that blend naturally with teeth, mercury-free and esthetically pleasing

Sedation

  • Sedation Dentistry — Safe sedation options including nitrous oxide, oral conscious sedation, IV sedation, and general anesthesia for anxious or special needs children

Team

Dr. Courtney Byrd (DDS), Pediatric Dentist
Over a decade of experience caring for pediatric and special needs populations with gentle, compassionate approach
Dr. Shivani Desai (DDS, Certificate in Pediatric Dentistry), Pediatric Dentist
Passionate about community support and creating positive dental experiences with warm, relationship-based approach
Dr. Crystal Hayes (DDS, MPH, Diplomate American Board of Pediatric Dentistry), Pediatric Dentist
Brings empathy, energy, and clinical excellence with background in public health and commitment to family-centered care
Dr. Kayla Kopczynski (DDS, MS in Dentistry, Certificate in Pediatric Dentistry), Pediatric Dentist
Born and raised in Charlotte, sparked passion for pediatric dentistry at this practice; dedicated to fun, supportive experiences with gentle, educational approach
Dr. David Moore (DDS, MS in Pediatric Dentistry, Diplomate American Board of Pediatric Dentistry), Pediatric Dentist
Over 35 years of clinical experience; deeply committed to access to quality dental care; active in mission trips and special needs treatment
Dr. Robert Moran (DDS, MS in Pediatric Dentistry & Biochemistry, Diplomate American Board of Pediatric Dentistry), Pediatric Dentist
Board-certified with decades of experience in preventive dentistry, behavior management, and special healthcare needs; known for creating calm, supportive environment
Dr. Samuel "Jack" Burrow (DDS, MS in Orthodontics, Diplomate American Board of Orthodontics), Orthodontist
Founder of Burrow Welchel & Culp Orthodontics with over 40 years of practice; dual background in engineering and dentistry; published researcher and member of Angle Society
Dr. Samuel "Sam" Burrow IV (DMD, Diplomate American Board of Orthodontics), Orthodontist
Board-certified orthodontist, educator, and author known for modern, patient-focused approach; presents nationally and lectures at top dental schools including Harvard
Dr. Britney B. Welchel (DMD, Diplomate American Board of Orthodontics), Orthodontist
Board-certified orthodontist, researcher, and national award winner recognized for advancing accelerated orthodontics science; Milo Hellman Award recipient; trains residents at Baylor
Dr. Alex J. Culp (DMD, MS in Dentistry, Diplomate American Board of Orthodontics, Diplomate American Board of Pediatric Dentistry), Pediatric Dentist and Orthodontist
Dual-trained and board-certified in both pediatric dentistry and orthodontics (one of few in nation); known for compassionate care and advanced expertise in clear aligner therapy; teaches orthodontic residents at MUSC
Dr. Albert Burrow (DMD, Diplomate American Board of Orthodontics, Certificate in Dental Sleep Medicine), Orthodontist
Second-generation provider inspired by father Dr. Jack Burrow; known for warm demeanor and clinical excellence; expanded expertise includes airway health through dental sleep medicine
Dr. Stephen Treacy (DDS, Diplomate American Board of Orthodontics), Orthodontist
Inspired by own life-changing treatment experience; brings thoughtful, relatable approach with deep commitment to relationship-building and patient support
Dr. Kristopher Zamora (DMD, Diplomate American Board of Orthodontics), Orthodontist
Board-certified Navy veteran whose passion for orthodontics began while serving as general dentist in military; known for technical precision and approachable style
Dr. Daniel Seebold (DDS, MS in Oral Health Sciences, Diplomate American Board of Orthodontics), Orthodontist
Followed father's footsteps as orthodontist; brings deep sense of purpose and compassion; customizes every treatment plan; participates in international dental missions

What patients say

Vibe: kid-friendly

Overwhelmingly positive (17/19 five-star reviews). The practice excels with pediatric and anxious patients, with staff—particularly Tishayda, Shakira, and Dr. Moore—frequently praised for gentleness, professionalism, and patience. Two recent one- and two-star reviews cite significant front desk service issues (rudeness, poor greeting protocol), representing a notable but isolated concern about receptionist behavior. Overall, patients consistently report feeling comfortable, welcomed, and satisfied with clinical outcomes and staff care.

kid-friendlyrelaxed atmospherecompassionate careprofessionalwelcoming