Specialized retinal care practice treating retinal disorders including macular degeneration, diabetic retinopathy, retinal detachments, and other vitreoretinal conditions. Offers advanced surgical and diagnostic procedures plus FDA-authorized light therapy treatment.
Details
Phone: (704) 864-7722
Website: http://www.retinaexperts.com/
Languages: English
Services
Diagnostic
- Diagnostic Procedures — Diagnostic imaging and testing for retinal conditions
Medical Retina
- Diabetic Retinopathy Management — Treatment and management of diabetic retinopathy
- Inherited Retinal Conditions Management — Treatment of inherited retinal conditions
- Macular Degeneration Treatment — Treatment for age-related macular degeneration (AMD)
- Uveitis Treatment — Treatment of uveitis and inflammatory retinal conditions
- Valeda Light Therapy — FDA-authorized light therapy treatment for dry AMD that improves vision in majority of patients
Retinal Surgery
- Intraocular Tumor Treatment — Management of intraocular tumors
- Macular Hole Repair — Surgical repair of macular holes
- Macular Pucker Treatment — Treatment for epiretinal membrane or macular pucker
- Retinal Detachment Repair — Surgical treatment for retinal detachments
- Retinal Tear Treatment — Management of retinal tears
- Surgical Procedures — Advanced retinal surgical procedures
What patients say
Vibe: clinical
Highly polarized reviews reflecting a practice with exceptional clinical outcomes (especially in emergency retinal cases) but severe operational and interpersonal issues. Patients praise Dr. Tucker and Dr. Farr's medical expertise and some staff compassion, but are frustrated by chronic overbooking, long waits, rude front desk interactions, and unprofessional handling of private information. The single-doctor bottleneck appears to be a systemic problem driving scheduling dysfunction.
overscheduledcold-shoulder atmosphereemergency-capableunprofessional administrationexperienced physiciansinconsistent service quality
- Emergency detached retina surgery within 24 hours with successful outcome
- Front desk staff publicly discussing patient medical and billing information in waiting room
- Triple overbooking of appointments with same time slots
- Long wait times in dark dilated waiting rooms
- Dr. Tucker anticipating patient questions before being asked