Rivergate Dental Care is a comprehensive dental practice in Charlotte, NC offering personalized care solutions including restorative, preventative, cosmetic, and oral surgery services. Part of the AARP-recognized Orahh Care Dental Community, they focus on accessible, quality care with a compassionate approach.
Details
Phone: (704) 565-0740
Website: http://rivergatedentalcarenc.com/?utm_source=gbp&utm_medium=organic&utm_campaign=yext_listing
Languages: English
Technology: digital x-raysstate-of-the-art detailed imaging
Services
Cosmetic
- Teeth Whitening — Professional teeth whitening treatment
- Veneers — Cosmetic veneers to enhance smile appearance
Emergency
- Cracked Teeth — Treatment for cracked or broken teeth
- Emergency Dental Care — Emergency care for dental problems and pain
- Tooth Sensitivity — Treatment for sensitive teeth
Endodontics
- Root Canal Treatment — Root canal therapy to treat infected pulp and prevent tooth loss
Implants
- Dental Implants — Individual dental implants and implant-supported dentures to restore missing teeth
Oral Surgery
- Bone Grafting — Jawbone repair and restoration to restore functionality and esthetic appearance
- Extractions — Tooth extraction procedures
Orthodontics
- Invisalign — Clear aligner treatment for straightening teeth
Periodontics
- Gum Disease Treatment — Latest techniques to identify and treat periodontal disease
- Scaling and Root Planing — Treatment for gum disease using scaling and root planing techniques
Preventive
- Dental Imaging & X-rays — Digital imaging and x-ray diagnostics
- Fluoride Treatment — Fluoride gel, varnish, or foam applied to strengthen enamel and prevent tooth decay
- Sealants — Plastic sealant material applied to chewing surfaces of back teeth to protect from decay
Prosthodontics
- Dentures — Custom-made dentures including premium dentures, immediate full dentures, partial dentures, and implant-supported dentures
Restorative
- Bridges — Dental bridges supported by natural teeth or implants to replace missing teeth
Team
What patients say
Vibe: professional
Rivergate Dental receives strong praise for clinical quality, hygienist/dentist skill (when consistent), cleanliness, and initial customer service experience. However, the practice is significantly undermined by serious and recurring billing/insurance administrative errors, including fraudulent account setup and incorrect insurance filing, which multiple reviewers experienced. The strict appointment cancellation policy and inconsistent hygienist quality further detract from otherwise positive experiences.
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- Complimentary coffee and light refreshments offered
- Billing/insurance documentation errors — placed adult patient as guarantor without signature, filed patient as out-of-network despite dual confirmation
- Private equity (KKR) ownership concerns raised by patient
- Strict appointment confirmation policy requiring text response
- One hygienist trapped patient's lip multiple times during cleaning
- Very thorough oral examinations