A family-focused general dental practice in Charlotte, NC offering comprehensive preventive, restorative, and cosmetic dentistry services with emphasis on personalized care and patient relationships.
Details
Phone: (704) 247-9900
Website: http://www.sautterfamilydentistry.com/
Languages: EnglishSpanish
Technology: digital radiographyCBCT 3D imagingintraoral camerasdigital impressionslaser dentistry
Services
Cosmetic
- Botox® — Botox injections for facial rejuvenation and smoother appearance
- Cosmetic Dentistry — Range of cosmetic procedures to improve smile aesthetics
- Teeth Whitening — Professional teeth whitening treatment to brighten smile
- Veneers — Thin shells to improve appearance of front teeth
Emergency
- Emergency Treatment — Prompt care for dental emergencies including toothaches, chipped teeth, abscesses, and other urgent oral health problems
General
- CBCT — Cone Beam Computed Tomography for 3D imaging and advanced diagnostic imaging
- Digital Impressions — Digital scanning technology for creating accurate impressions without traditional molds
- Digital Radiography — Digital X-rays for diagnostic imaging with reduced radiation exposure
- Intraoral Camera — High-resolution camera for detailed visualization of teeth and gums
- Laser Dentistry — Advanced laser technology for various dental procedures
- Night Guards — Custom-fabricated appliance to prevent damage from bruxism (teeth grinding) and relieve associated symptoms
- Sleep Apnea — Treatment for sleep apnea using oral appliances
- Snoring Appliances — Custom appliances to reduce snoring and sleep-related breathing issues
- Sports Mouthguards — Protective mouthguards for athletic activities
- TMJ Disorders — Treatment for temporomandibular joint disorders and related pain
Implants
- Implant Dentistry — Placement and restoration of dental implants for missing teeth replacement
Orthodontics
- Invisalign® — Clear aligner system for discreet teeth straightening without traditional braces
Preventive
- Dental Cleanings — Professional cleaning to remove plaque, tartar, and food debris; recommended twice yearly for optimal oral health
- Dental Sealants — Protective coating for children's back teeth to prevent cavities; reduces cavity risk by approximately 80%
- Fluoride Treatment — Topical fluoride application to strengthen tooth enamel and prevent decay in children and high-risk adults
- Oral Cancer Screening — Screening for suspicious bumps, spots, and lesions in the oral cavity
- Oral Exams — Comprehensive examination of teeth and gums as part of routine preventive care
- Preventative Program — Comprehensive preventive care program to establish foundation for optimal oral health
Restorative
- Ceramic Crowns — All-ceramic crown restorations to rebuild tooth form and function
- Dental Bridges — Fixed prosthetic replacement for missing teeth
- Dental Fillings — Restoration of teeth damaged by decay using filling materials
- Inlays & Onlays — Conservative restorations for moderate tooth decay
Team
What patients say
Vibe: family-friendly
The practice receives overwhelming praise for clinical excellence, gentle dentistry, skilled professionals (particularly Dr. Val and Dr. Sautter), and a warm, family-oriented atmosphere where patients feel genuinely cared for. However, significant concerns emerge around billing practices—multiple patients report being charged more than agreed, lack of upfront financial disclosures, and alleged patterns of over-recommending procedures. These billing and communication issues create a sharp divide between clinical satisfaction and overall business practice trust.
warm and family-orientedprofessional yet personablepain-free focusedcommunicative dentistsbilling concernshigh staff turnover or large team
- Never experience pain during procedures
- Step-by-step explanation of each procedure before starting
- Holistic approach to dental issues
- Billing discrepancies and lack of upfront financial agreements
- Aggressive upselling pattern with recommendations for additional work on routine visits