Multi-location orthodontic practice serving Mooresville, Charlotte, Salisbury, and Wilmington, NC since 2015. Specializes in traditional braces, Invisalign clear aligners, and comprehensive orthodontic care for children and adults with a focus on patient comfort and confidence.
Details
Phone: (704) 944-0550
Website: http://wirysmiles.com/
Languages: English
Insurance: Medicaid
Technology: iTero digital scannerX-rays3D imaging
Amenities: kid-friendly facility designcomfortable environment
Services
Orthodontics
- Comprehensive Orthodontic Evaluation — Thorough dental examination including X-rays to determine best course of treatment for malocclusion
- Invisalign Clear Aligners — Nearly-invisible clear aligner treatment with no dietary restrictions, remote monitoring options, and controlled single-tooth movement
- Retainer Care — Custom-made retainers included after treatment to preserve alignment and protect orthodontic results
- Traditional Braces — Wire and bracket orthodontic treatment for correcting underbites, overbites, crowded teeth, and aesthetic concerns
Team
What patients say
Vibe: family-friendly
This orthodontic practice receives largely positive reviews (6 of 9 five-star ratings) with particular praise for Dr. Sheilla Starks and staff member Brian, who are noted as friendly, professional, and knowledgeable. However, three low ratings reveal significant concerns including rough treatment of children, unfriendly staff, poor accessibility accommodations, scheduling issues with multiple reschedulements, and reported discriminatory treatment toward Hispanic patients. The practice shows strength in orthodontic expertise but inconsistency in patient care quality and accessibility.
orthodontic-focusedfriendlyprofessionalfamily-orientedinconsistent service quality
- Braces placement and orthodontic treatment
- Dr. Sheilla Starks praised as amazing orthodontist
- Tech Brian noted for kindness and professionalism
- Rough handling reported during child treatment
- Poor accommodation for patient needs (bathroom access, accessibility for children with disabilities)